Plain Language Communications

Make your content clear, concise, and audience-friendly.

I help organizations remove jargon, simplify technical information, and ensure their message resonates with their audience—whether it’s the public, stakeholders, or policymakers.

Plain Language Services

Writing & Editing

Revise reports, web content, newsletters, intake forms, and more for clarity and accessibility in line with Accessibility Canada’s Plain Language Standard.

Website & Content Editing

Work with your team to simplify and streamline your entire website’s content or resource library for better readability.

Training & Resources

Workshops, checklists, and guides to help your team communicate clearly and effectively. I create bespoke workshops, resources, and training sessions tailored to your organization’s field.

What is plain language?

A communication is in plain language if its wording, structure, and design are so clear that the intended audience can easily find what they need, understand what they find, and use that information. Source: International Plain Language Federation

I use plain language principles as the foundation of all of my writing and editing, because everyone benefits when information is clear and accessible.

I am trained in Plain Language through Simon Fraser University’s Plain Language Certificate and am a Member of the Plain Language Association International (PLAIN).

Client Testimonial

“Lauren played an essential role in helping the new Providence Health Care website meet the needs of patients, families and caregivers. She was a whiz at transforming complicated medical jargon into clear, straightforward and easy-to-understand content. Lauren liaised with many different writers to implement plain language improvements and helped us create a website that is accessible to all readers. Highly recommend Lauren's services!”
- Christine, Providence Health Care

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Download my free plain language checklist!

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Ready to get started?

Contact us using the Contact Form below or send an email to lauren@insighttoimpact.biz

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Strategic Communication & Impact Messaging